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Tierion Token Sale - Frequently Asked Questions

General Questions

When will the Tierion token sale start?

The token sale will start on July 27, at 9am EDT / 6am PDT.

Where and how will the Tierion token sale take place?

On the day of the sale, you will be able to visit and click the "Purchase Tierion Network Tokens (TNT)" button. Next, you’ll start the token sale process by entering your email address. You will be issued a unique email invitation. Clicking a special link in this email will give you access to the token sale tool where you can use BTC or ETH to make your purchase.

Is there a minimum or maximum of TNT tokens I can buy during the general sale?

We will not be restricting purchase size.

Which payment methods will be accepted in the token sale?

Bitcoin (“BTC”) and Ether (“ETH”) will be the only methods of payment accepted in the token sale.

Pricing and Exchange Rate Mechanism

The BTC and ETH exchange rate will be announced one hour prior to the launch of the public sale. This rate will be locked for the duration of the sale.

There will be 350,000,000 tokens issued with a target of $25MM. If the $25MM target is reached, the token sale system will stop issuing new invitations. Anyone in the middle of a purchase will be able to finish the process.

How will I know if my purchase was successful if both Bitcoin and Ethereum networks are overloaded?

For purchases made in BTC and ETH, we will deem a purchase to be successful when three confirmations have been received within six hours of the time that payment information is displayed to you during the token sale process. We reserve the right to refund your purchase if the transaction is processed after the six hour period lapses.

What will I need in order to participate in the token sale?

If you are paying in BTC you will need:

  • Your BTC on an exchange or in a wallet you control
  • Your BTC refund address. This may be used to issue any necessary refunds.
  • Your ERC20 compatible wallet address (please see examples of such wallets in the Technical Questions section below)

If you are paying in ETH you will need:

  • Your ETH in an ERC20 compatible wallet (Note: It will NOT be possible to send ETH from an exchange)

How many TNT tokens will be available in the token sale and how many created in total?

Through presales and the token sale commencing on July 27, Tierion will sell a total of 350 million TNT tokens.

Tierion is creating a total supply of 1 billion (1,000,000,000) TNT tokens, of which: 35% will be available for purchase as described above, 29% will remain in the Company’s inventory under a lock up, 35% will be allocated to incentivize the Tierion ecosystem, and 1% will be used to cover token sale costs.

Are there any bonuses or discounts available for this token sale?

No bonuses, discounts, or other incentives of any kind are available for the token sale.

Where can I read the Tierion whitepaper in full?

The whitepaper is available at

Will there be a lock-up on tokens sold in the token sale?

No, there will be no lock-up for any of the tokens purchased in either the presale or the token sale.

Will there be a lock-up on tokens retained by Tierion?

Yes, these tokens will be locked up for six months. After the initial lockup, they will be distributed 10% per quarter for ten consecutive quarters.

Technical Questions

Has the smart contract collecting Bitcoin and Ether been professionally audited for security issues?

Yes, at our request the smart contract has been fully audited twice by Zeppelin Solutions. We asked them to publish their audit publicly, and they have done so on their company blog. They concluded that "Tierion implemented all our suggestions and we found no problems in the updated code."

Can I submit BTC or ETH from an exchange account?

No. Exchanges send funds via multiple wallets that are not fully in your control. You don't hold the private keys in many cases. When sending funds from an exchange the process can take hours to clear or even reach the blockchain. If sending ETH you are unable to add an ETH payload (sometimes called 'data') to a transaction. Once you submit through an exchange, you are also unable to modify the transaction fee to speed up a transaction. Please use a wallet that you are in full control of.

Which wallets can I use?

Please view the list below for compatible wallets. If you choose to purchase tokens with BTC, you can send BTC from an Exchange but need to provide us with a token receipt address that is ERC20 compatible (see the list of ERC20 compatible wallet below). If you choose to purchase tokens with ETH, the ETH must be sent by an ERC20 compatible wallet. You must enter data input and gas limit values for a successful transaction.

I sent from a wallet and I have the private key, can I still get my tokens?

Yes, see the instructions for recovery of the private key below.

I sent from a wallet and I do not have the private key, can I still get my tokens?

If this happens, please contact as soon as possible. However, Tierion is not responsible for any delays, losses, costs, expenses, or other issues relating to or arising from the loss of your private key or any other access credentials

My token receiving address does not support ERC20 and I do not have the private key?

You must get in touch with us about a correction to your address before the distribution BEGINS. Please email with all information regarding your payment including transaction id, email, and name.

I didn’t use enough gas what can I do?

The transactions should have been rejected or not mined, your balance has not changed. Please try again with enough gas, set to: 250,000

I didn’t use the data field what can I do?

The transaction is rejected and please check your balance and send with the correct data field.

I sent Ethereum from an exchange for the presale or token sale, what can I do?

The transaction will be returned because of no data field. If the funds do not show up in your exchange wallet please contact the exchange’s support with the details of your transaction to see if you can get credit back for the transaction.

Where can I purchase ETH?

There are many exchanges that sell Ethereum for fiat or cryptocurrency, these include:
Coinbase, Poloniex, Kraken, Bitstamp, Bitfinex, Bittrex,

Please send your purchased ETH to a compatible wallet whose private keys you own and control, before sending to the token sale

Where can I purchase BTC?

There are many exchanges that sell Bitcoin for fiat or cryptocurrency, these include:
Coinbase, Poloniex, Kraken, Bitstamp, Bitfinex, Bittrex,

I didn’t see an answer to my question

Send a request to and we will try to address your question

Knowledge Base

Wallets to Receive Tokens

ERC20 Compatible Wallets

The following wallets are known to be compatible with Ethereum tokens (ERC20 standard) and may allow you to receive and view your balances.

MyEtherWallet (no download needed), Mist (Desktop), Parity (Desktop), imToken (iPhone), imToken (Android)

Non ERC20 Compatible Wallets. Do not send ETH from these sources.

Any Bitcoin/Ethereum Exchange: Coinbase, Poloniex, Kraken, Bitstamp, Bitfinex, Bitrexx,, Exodus

Private Key Access

The following wallets will not display ERC20 tokens but it is possible to export the private key to a wallet on the compatible list and retrieve tokens. You may want to import your JSON file or HD Wallet Seed to MyEtherWallet.

Exporting Private Key: Click the download arrow in the top right and download the wallet JSON file

1) macOS : ~/Library/Application\ Support/io.parity.ethereum/keys/
2) Linux:~/.local/share/io.parity.ethereum/keys/%
3) Windows: HOMEPATH%/AppData/Roaming/Parity/Ethereum/keys

Mist Ethereum Wallet Accounts → Backup → Accounts → Keystore

Profile → Manage Wallets → Click on your Wallet address → Backup Keystore

Participating in the token sale with ETH

1. Buy ETH on a cryptocurrency exchange, unless already owned.
2. Transfer ETH to a compatible wallet (see below)
MyEtherWallet (no download needed), Mist (Desktop), Parity (Desktop), imToken (iPhone), imToken(Android)
3. Send a deposit to the payment address displayed through the token sale widget with correct data and gas limit values

Participating in the token sale with BTC

1. Buy BTC on a cryptocurrency exchange, unless already owned.
2. Set up an ERC20 compatible wallet
3. Locate your BTC refund address (which is your receiving address) and your ERC20 compatible wallet address for receipt of tokens
4. Provide your refund and token receipt addresses and send the deposit to the payment address displayed through the token sale widget

Example public token sale contribution in ETH

token sale deposit transactions need to have non-default gas limit (a.k.a. transaction maximum gas). This is because token sale transactions are more complex than simple Ethereum transfer transactions. The default gas limits is too low to correctly perform a token sale deposit.

To participate in an Ethereum token sale you need to fill your transaction in with following details
1) Address - this is given you on the token sale payment information page.
2) Data - this is your personal reference number and it changes for every transaction. Do not share this with others. If you leave data field out than your transaction is rejected.
3) Gas limit: 250000 - gas tells that this is a smart contract transaction and is more expensive than normal Ether transfer.

Note: For any wallet always check your gas limit If you are using please double check the gas limit field value after filling the data field. MyEtherWallet may reset the gas value to an invalid number after inputting the data field.